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Faculty management

We can work with a University’s existing faculty or undertake faculty management on the institution’s behalf. This includes faculty recruitment, contract management, support, and administration.

Where necessary, all of Interactive Pro’s academics receive a full induction to your institution’s educational framework and philosophy, ensuring the highest standards of programme delivery. This is complemented by continuous faculty development through ongoing training initiatives and regular peer‐reviews of instruction and assessment procedures.


Admissions

Our admissions team works closely with NARIC, the UK’s designated agency for the comparison and endorsement of international qualifications and skills held by domestic and overseas students. Each step in the admission process is aimed at identifying those students whose academic and personal profile matches your educational model. We obtain detailed information from each applicant, enabling us to properly assess both their suitability and academic preparedness.

Once applications have been submitted, students are evaluated for eligibility according to a pre‐set list of entry criteria defined by the programme parameters and your institutional requirements. The admissions department then collates and processes the student‘s required documentation, after which successful applicants receive notification of the Admissions team’s decision prior to their official induction to the online platform.

We recognise that individuals arrive at the decision to advance their education via a wide range of life‐pathways. Therefore, non‐standard applications are given due consideration where we find evidence of a genuine commitment to study.

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Student administration

Our student support and administration staff are on hand to provide guidance and facilitate each stage of the student journey. From initial on‐boarding, which includes recruitment, registration, enrolment, and induction, to fees management and the provision of certificate or transcript confirmations, we provide student administration and support as a comprehensive package that ensures a seamless online service and enhanced learning experience.


Student technical support

Effective e‐learning rests upon the double‐pivot of engaging academic delivery and dedicated technical support. At Interactive Pro, uninterrupted access to a fully functioning virtual learning environment is maintained by technicians who understand what is required to provide the optimum student experience.

Delivered as a package including advanced learning management system support and software maintenance, our technical support services are here to enhance the user experience of each student and faculty member, helping them to remain fully engaged in the learning process without any unnecessary diversions.

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Retention supervision

High rates of student retention are a measure of the success of an online programme. We perform in‐depth monitoring of each student‘s progress throughout their studies, and provide ongoing encouragement, guidance, and support. Students who are performing below the expected academic standard are offered increased levels of contact and guidance to help get them back on track.

A wide variety of influences affect student retention. We undertake exhaustive analyses aimed at guaranteeing a comprehensive and consolidated approach to retention supervision. The pastoral care provided by our Student Support team lies at the heart of this service, and ensures that we continually offer a positive and student‐focused environment in which learners can further their academic progression.

As a part of our retention framework, comprehensive data collection and analytics allows us to connect learning infrastructure, institutional goals, and student progression to design a more responsive learning pathway for all students.

This includes the collection, analysis, and publishing of progression data, coupled with administration, analysis, and publishing of student evaluations to identify any areas which need to be addressed. Where necessary, we initiate re‐engagement campaigns to give inactive students renewed encouragement.


Exams and assessments

As well as a measure of student achievement, our online examination and assessment services provide in‐depth analytics to encourage improved academic performance year‐on‐year.

Rigorous assessment provides final confirmation that students have met the required learning objectives set out in the design of their programme. Interactive Pro’s in‐house exams and assessments team create and manage online assessments across a range of programmes at both undergraduate and postgraduate level, designing comprehensive coursework assignments focused on maximising graduation ratios.

Our team also takes care of administration, marking, and reporting procedures, as well as fulfilling internal and external verification processes, including liaising with the relevant UK examination boards.

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Quality assurance

Interactive Pro‘s quality assurance framework has been designed to uphold the highest standards of business integrity and academic rigour. Built up from years of accumulated experience, our QA processes are as responsive to external indicators as they are internally driven.

Throughout the stages of programme design and digitisation all content is screened and assessed through multiple stages of evaluation in an interdisciplinary process involving e‐learning specialists, copywriting and editorial departments, programme leaders, the head of content development, and the director of student and academic affairs.

We also conduct frequent student surveys and produce detailed performance analytics, while closely supervising inbound student retention data. This allows us to evaluate the efficacy of the online programme, and put into effect action plans and reinforced OPM strategies where required. These analyses are also used to produce research and reports for external regulatory bodies, including an Annual Partnership Report.


Employability services

Our online Careers and Employability Centre features a range of professional development resources, including a job‐search tool which lets users browse and discover thousands of employment opportunities across the globe. Students and alumni can also gain access to specialised career advice from over 250 contributing recruitment managers from leading employers such as Barclays Capital, Reed Elsevier, Nokia, London Stock Exchange, Ernst & Young, and experts from many more household names throughout the world of business.

The Careers and Employability Centre is regularly updated with interviews from leading HR and line managers, audio podcasts tackling some of the trickier aspects of job hunting, as well as weekly blogs and news articles outlining the latest developments and trends in the world of global business and recruitment.

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